CRM Specialist

A prestigious US Law Firm based close to City Thameslink is looking to hire an InterAction experienced CRM Specialist to support their London and wider non-US offices on a permanent basis.  

The firm require an ambitious CRM Marketing data enthusiast with minimum 4 years law firm experience ready to step into a lead CRM role.

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• Competitive salary plus fantastic benefits
• Hybrid Working  - 4 Days Office / 1 Remote
• Standard hours are 9.30am – 5.30pm

Reporting into the BD Director and CRM team based in the US, this exciting and varied CRM Specialist opportunity will see the successful individual support the London and international Business Development & Marketing teams on a broad range of CRM initiatives overseeing the InterAction system.  

The CRM Specialist will be the primary point of contact in the London office for CRM data management and user support. You will play a central part in the London office’s transition from InterAction to Intapp DealCloud, taking ownership of CRM data quality, act as the local subject‑matter expert, and help embed best practice across the office to ensure the CRM is accurate, trusted and used effectively.

The CRM Specialist will possess;

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• Degree, ideally in either Marketing, Business, English, Communications
• Hands‑on experience with Intapp DealCloud and InterAction in a professional services environment
• 4 years' minimum experience in a CRM data focused Marketing position in a law firm (preferred)
• Excellent IT skills and experienced in Excel, using databases and ability to adapt to new technology and processes 
• Strong organisation and creative skills and a positive and flexibel approach